madhumatka
madhumatka
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This app is available for your device
madhumatka
This app is available for your device
Contact
+91 3488258760
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the madhumatka?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking "send" within the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email for assistance with account transfer. They will help you complete the process.
Q4: You are getting blackout and the app is not opening?
To continue using the app, you'll need to uninstall the current version from your device. Once uninstalled, download and install the latest version of the app. This should allow you to log in and start playing the updated app without any issues.
Q1: What is the minimum withdrawal amount in the madhumatka?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. However, withdrawals are limited to earnings from gaming activities, excluding bonus amounts. You cannot withdraw bonus money collected separately.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your KYC (Know Your Customer) details within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, which typically takes between 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours for their transactions to process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If the funds don't appear within 24 hours, you can contact the care centre for assistance. They will be able to help you with the issue.
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